You can find your personal QR code (your electronic key) in the 365Fit app. This QR code gives you direct access to the gym. Our gym is accessible 24/7 through the outside door, so you can work out whenever it suits you.
Please note that the sliding doors operate as an airlock. The first door must be fully closed before the second door opens. Once you are inside, the lighting and air conditioning switch on automatically. You can also use the toilet and shower/changing facilities, where the lighting is activated automatically as well.
How the QR code works
To enter, open the 365Fit app and hold your personal QR code approximately 15 to 20 cm from the scanner. When the QR code is read correctly, a green light will appear and the door will open.
When leaving the gym, it is important to check out again by scanning your personal QR code. We use a live occupancy overview so members can see how many people are currently working out. Checking in and out correctly keeps this information accurate and reliable.
House rules for an enjoyable workout experience
- Always check that the door is properly closed behind you.
- Do not let anyone enter with you. Every member must use their own personal QR code to enter. This is for everyone’s safety.
- Wear clean trainers and always use a towel on the equipment.
- Clean the equipment after use with hand sanitiser or cleaning spray and paper.
- After your workout, tidy away all equipment, including weights and benches.
- Sharing or lending your personal QR code is not permitted. It is for your use only. Misuse may result in your access being blocked.
- Bringing non-members into the gym is not permitted. Your access may also be blocked in this situation.
- You can stream your own music using the Bluetooth connection named Wtx500. Please be considerate of other members and their music preferences.
- For your safety and ours, the gym is monitored by security cameras.
- When leaving the building, scan your QR code again, even when leaving together with someone else. Checking out correctly ensures the occupancy overview is accurate and prevents problems during your next visit.
In an emergency
In an emergency, you can always leave the building. You can use either the outside door or the white door in the health centre.
If an AED is required, or if you cannot escape through the sliding doors, you can use the green EMERGENCY release to open the door. Press the glass; the doors will then unlock automatically.
Always take your phone with you in an emergency so you can regain access to the gym through the 365Fit app if necessary.
Enjoy your workout!
We wish you many enjoyable workouts at 365Fit City Plaza! If you have any questions, our team is always happy to help.
Kind regards,
Team 365Fit 💪