FAQ

We operate with a maximum number of members per gym. If a venue is full, you can join the waiting list. This helps us keep the gym quiet, organised and pleasant for everyone who already works out there. As soon as it is your turn, we will contact you as quickly as possible. You can always start at another location first while you wait for a place to become available.

With the monthly membership, you can get started flexibly and cancel on a monthly basis after the first 3 months. With the annual membership, you pay for a year in one go and train for 12 months for the price of 11. See the current options on the memberships page.

Yes. At 365Fit, a monthly membership is charged 12 times a year: once each month. Many other gyms collect payment every four weeks, resulting in 13 payments a year. At the same instalment amount, monthly billing is therefore less expensive.

Example: at €28.95 per instalment, you pay 12 × €28.95 = €347.40 per year with 365Fit. With payment every four weeks, you pay 13 × €28.95 = €376.35 per year. That is €28.95 more: one extra instalment. See the options on the memberships page.

Yes, when you sign up, you choose your own start date. From that date onwards, you can use your QR code to gain entry and work out 24/7. On the day your membership starts, your QR code becomes available in the app automatically. You do not need to do anything yourself.

At 365Fit, our memberships include a one-off registration fee of €17.50.

The monthly membership runs for a minimum of 3 months. After that, you can cancel on a monthly basis via the cancellation page. Please allow for a one-month notice period, as described in the general terms and conditions.

You can cancel your membership via the cancellation page. Enter your details and preferred end date there. Please allow for a one-month notice period. After checking your request, we will email you confirmation of the final end date.

Yes, your membership gives you access to your main location. When you sign up, you always choose one main location. Would you also like to work out at another 365Fit location? You must request this through customer service. Access to extra locations is not automatic. If the requested location has a waiting list, you must wait for a place to become available first.

Yes, with a gym membership, you can work out 365 days a year, whenever it suits you. Only 365Fit Drunen and 365Fit IJsselmonde De Reigers have different hours under the 24/7 policy. Visit the location pages for more information and the current hours.

We deliberately limit the number of members at each gym. At some locations, we therefore operate a waiting list to ensure the gym remains pleasant and manageable. This creates a calm atmosphere and prevents it from becoming too crowded. Via the live occupancy, you can always see how busy it is and choose the best time to work out in peace. Read more about how it works on the live occupancy and access page.

Once you’ve signed up, download our app. From the start of your membership, you’ll find your personal QR code there. You can use this QR code to gain entry. Read how the QR code and live occupancy work on the live occupancy and access system page.

365Fit has a minimum age requirement of 17 for all memberships.

No, there is no standard supervision at the gym. You work out independently at your own pace. If you’d like, you can book a one-off fitness instruction.

Only 365Fit Drunen and 365Fit IJsselmonde De Reigers may have blocked time slots. Check the FAQ on your location page for more information. Find your location via all fitness locations. All other locations are open 24 hours a day, 365 days a year.

You can find the house rules for each venue on the relevant venue page under ‘FAQ’.

Please get in touch with customer services. We’ll be happy to help you. You can reach us through the contact page.